— Good to know
Good to know
Answers to the most frequently asked questions – from arrival to half board.
— Good to know
Answers to the most frequently asked questions – from arrival to half board.
— Questions & answers
Can’t find your question? Give us a call or write to us – we’re happy to help.
Your room is ready for you from 2 pm on the day of arrival; on the day of departure, please vacate it by 10 am. If you arrive after 7 pm, please let us know.
Accommodation, the gourmet breakfast buffet, use of the wellness area with sauna towels, parking at the house, Wi-Fi and VAT. In summer, the sunbathing lawn, Kneipp pool and barefoot trail are included too. Visitor’s tax is charged separately.
Our gourmet breakfast is served from 7:15 to 10 am, from 7:45 am in winter.
Yes. In the evening we serve a four-course menu that changes daily; à la carte is also available on request. Simply add half board to your room booking. On a few rest days the kitchen is closed – we’re happy to tell you which ones.
No. Since 2001 our restaurant has been open exclusively to our hotel guests – which keeps it quiet and personal.
Yes. You park right at the house, and Wi-Fi is available free of charge – both are included in the room rate.
The visitor’s tax (“Kurtaxe”) of the municipality of Bischofswiesen is charged in addition to the room rate. We’re happy to tell you the current amount when you book.
You can cancel free of charge up to 7 days before arrival. After that, we charge 80% of the agreed price. We recommend taking out travel cancellation insurance. You’ll find all details in our terms and conditions.
Yes. For stays of one or two nights we charge a short-stay supplement. You can see the exact price for your dates in our online booking.
In cash, by debit card or by credit card.
Very much so. Our family nests have a separate children’s room – in the main house for one to three children, in the Sonnenalm for one to two children. We’re happy to tell you the rates for children on request.
Please arrange appointments with Maja Erler-Fritz’s massage practice in the house directly on +49 170 3216498 – by arrangement also on Sundays and public holidays. You’ll find all treatments under Massages.
The railway station and bus stop are in the centre of Bischofswiesen; from there it is around 20 minutes uphill on foot. More under Getting here.
Yes – as a value voucher or for a stay. Tell us what you have in mind via our voucher form.
Our online booking system is currently available in German only. If you prefer, send us an enquiry in English or give us a call – we’ll take care of your booking personally.
We’re there for you in person – by phone, by email or via our enquiry form.