— Legal

Privacy policy

This English version is provided for your convenience. In the event of any discrepancy, the German version is legally binding.

Protecting your personal data is important to us. This privacy policy explains which personal data we process when you visit our website and contact us, for what purposes and on what legal basis – and what rights you have.

1. Controller

Alpenhotel Hundsreitlehen
Owner: Markus Selbertinger
Quellenweg 11
83483 Bischofswiesen, Germany
Phone: +49 8652 9860
Email: info@hundsreitlehen.de

2. General information on data processing

We only process personal data insofar as this is necessary for a functioning website, for answering your enquiries and for carrying out your stay. The legal bases are in particular:

  • Art. 6 (1) (a) GDPR – your consent,
  • Art. 6 (1) (b) GDPR – contract or pre-contractual measures, such as your enquiry or booking,
  • Art. 6 (1) (c) GDPR – legal obligations, such as retention obligations under tax and commercial law,
  • Art. 6 (1) (f) GDPR – our legitimate interest in a secure and user-friendly website.

We only store or read information on your device if this is strictly necessary for the service you have requested (Section 25 (2) no. 2 TDDDG) or if you have given your consent (Section 25 (1) TDDDG).

We delete personal data as soon as the purpose of storage no longer applies and no statutory retention obligations prevent deletion.

3. Hosting

Our website is hosted by ALL-INKL.COM – Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany. A data processing agreement pursuant to Art. 28 GDPR is in place with the provider. The legal basis is Art. 6 (1) (f) GDPR; our legitimate interest lies in the reliable and secure provision of the website.

4. Server log files

When you visit our website, the server automatically records information transmitted by your browser: IP address, date and time of access, page requested, amount of data transferred, previously visited page (referrer), browser and operating system. This data is required to deliver the website and to ensure its security and stability (Art. 6 (1) (f) GDPR). It is not combined with other data sources. The log files are deleted automatically after a short period.

5. SSL/TLS encryption

Our website uses SSL/TLS encryption. You can recognise an encrypted connection by “https://” in your browser’s address bar.

6. Cookies, local storage and consent

Our website does not set cookies for advertising or analytics purposes. For technical reasons, we only store:

  • your privacy settings, if you make them via our consent tool. We use the WordPress plugin Complianz for this; your choice is stored in a cookie in your browser and is not transferred to third parties.
  • whether a notice (for example about a seasonal offer) has already been shown to you, so that it does not appear repeatedly. This information is kept in your browser’s local storage.

You can delete cookies and local storage at any time in your browser settings.

7. Enquiry and voucher forms, email and phone

If you contact us via the enquiry or voucher form, by email or by phone, we process your details – such as name, email address, phone number, travel dates, number of guests and your message – in order to answer your enquiry and, where applicable, to prepare or perform a contract (Art. 6 (1) (b) GDPR). Otherwise, the processing is based on our legitimate interest in handling enquiries (Art. 6 (1) (f) GDPR).

Form enquiries are sent to us by email and also stored in the protected administration area of our website. Emails are sent via the WordPress plugin FluentSMTP using the mail server of our email provider. We delete your enquiry once it has been fully dealt with, at the latest after six months – unless a contract is concluded and statutory retention obligations apply.

8. Online booking via DIRS21

For online bookings we use the DIRS21 booking system of TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany. When you click on “Book” or “Check availability”, you are taken to the DIRS21 booking page; the travel dates and number of guests you have selected may be transferred in the process. The data entered during the booking process is processed to carry out your booking (Art. 6 (1) (b) GDPR). The DIRS21 privacy policy, which you can access there, also applies to the booking page.

9. Fonts

The fonts used on our website are loaded from our own server. No connection is made to servers of Google or other font providers.

10. Page view statistics with Statify

To see which pages are visited and how often, we use the WordPress plugin Statify. It only stores the page visited, the date and the previously visited website (referrer). No cookies are set, no IP addresses are stored and no user profiles are created. The legal basis is Art. 6 (1) (f) GDPR.

11. Website security

To protect against attacks, such as repeated failed login attempts, our security plugin Kadence Security processes the IP addresses of suspicious requests and blocks them temporarily if necessary (Art. 6 (1) (f) GDPR; legitimate interest in the security of our website).

12. Links to external services

Our website contains links, for example to Instagram, HolidayCheck, Google Maps and Apple Maps. These services are not embedded: only when you click on a link do you leave our website, and the privacy policy of the respective provider applies.

13. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR). You can withdraw your consent at any time with effect for the future (Art. 7 (3) GDPR).

Right to object: Where we process your data on the basis of a legitimate interest (Art. 6 (1) (f) GDPR), you may object at any time on grounds relating to your particular situation (Art. 21 GDPR).

Simply contact us. You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is the Bavarian Data Protection Authority (Bayerisches Landesamt für Datenschutzaufsicht), Promenade 18, 91522 Ansbach, Germany, www.lda.bayern.de.

14. Changes

We will update this privacy policy if our website or the legal requirements change. The version published here applies.

Last updated: September 2026